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Safe Rides With a Caregiver Who Stays

Freedom Home Care provides transportation and concierge services with licensed caregivers throughout Mountlake Terrace and across Snohomish, King, and Pierce counties.

When you no longer drive or feel unsafe using public transportation in Mountlake Terrace—or anywhere in Snohomish, King, or Pierce counties—you need more than a ride. You need someone who can help you in and out of the vehicle, stay with you during medical appointments, and assist with instructions or paperwork before bringing you safely home. Freedom Home Care operates six wheelchair-accessible vans and assigns a licensed caregiver to every trip, not just a driver.


This service includes hospital discharge transportation, pickup and drop-off for rehabilitation facilities, rides to and from doctor’s appointments, grocery shopping trips, and personal errands. Caregivers remain with you during appointments to advocate, take notes, and help you understand follow-up instructions. There are no mileage charges for trips under 25 miles, and services are billed hourly for transparency and flexibility.


If you or a loved one needs reliable transportation with caregiving support, Freedom Home Care is available to coordinate scheduling and discuss your travel needs in Mountlake Terrace and throughout Snohomish, King, and Pierce counties.

What Happens During a Trip With a Caregiver

Your caregiver arrives at your home in Mountlake Terrace—or elsewhere in Snohomish, King, or Pierce counties—in a wheelchair-accessible van equipped for safe loading and unloading. They assist you into the vehicle, secure mobility devices if needed, and drive you to your destination while keeping the trip calm and comfortable.


Once you arrive, your caregiver walks with you into the clinic or store, stays by your side during the appointment or errand, and helps you navigate offices, paperwork, and follow-up instructions. After the trip, you return home with someone who understands what was discussed and can communicate important details to your family or care team.


Caregivers are trained to work with local clinics, hospitals, and offices, and services are available across Snohomish County with extended support into King and Pierce Counties. This service does not replace medical transport for emergencies, but it does cover nearly every non-emergency travel need you may have while living independently at home.

You probably want to know how this works

The following questions address common concerns about scheduling, costs, and what caregivers do during transportation visits.

What does the caregiver do during a medical appointment?
Your caregiver stays with you in the waiting room and exam room, takes notes, asks clarifying questions, and helps you understand instructions. They also assist with mobility and paperwork as needed.
How far in advance do I need to schedule a ride?

You should schedule rides at least 24 hours in advance, but Freedom Home Care will accommodate same-day requests in Mountlake Terrace and throughout Snohomish, King, and Pierce counties whenever possible based on caregiver availability.

What happens if my appointment runs late?
Your caregiver stays with you for the full appointment and adjusts the schedule as needed. Services are billed hourly, so extended visits are covered without additional fees.
When do mileage charges apply?
There are no mileage charges for trips under 25 miles. Trips beyond that distance may include a small mileage fee, which is discussed before you book the ride.
Why would someone choose this instead of a ride service?
This service provides a licensed caregiver who stays with you during the entire trip, assists with mobility and advocacy, and ensures you understand what happens before you leave the appointment.

If you are ready to schedule transportation or need help coordinating a hospital discharge in Mountlake Terrace or anywhere in Snohomish, King, or Pierce counties, Freedom Home Care can discuss your travel needs and match you with a caregiver who knows the area and your care requirements.